Terms and Conditions
By using this website and/or placing an order on this website you agree to the terms and conditions set out below. The terms and conditions below relate to www.scottishgin.com, owned and operated by The Gin Cooperative Ltd, Company No. SC58524, VAT No. 400 2185 59. Registered business address: Mayfield, Oyne, Aberdeenshire, Scotland, AB52 6QT.
The Gin Cooperative acting as and representing ScottishGin.com reserves the right to amend these terms and conditions without notice at any time. Your continued use of this site after changes are made will constitute your acceptance of the changes to these terms.
You must not copy, duplicate or recreate the content/materials found on this website. You must not use, sell, rent, licence or sub-licence material from this website or exploit content/materials on this website for commercial purposes.
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must be of legal age to purchase alcohol in your country of residence. If there are no laws on this matter, then you must be at least 18 years old.
Please remember to always enjoy alcohol responsibly. If you would like to learn more about alcohol consumption or would like some advice please visit www.drinkaware.co.uk.
Alcohol is best enjoyed in moderation. Please remember to always enjoy alcohol responsibly. If you would like to learn more about alcohol consumption or would like some advice please visit www.drinkaware.co.uk.
Products & Pricing
All prices are pounds sterling and include UK duty and VAT, unless otherwise specified. Payment can be made using Shopify, including a number of credit and debit cards and Apple Pay, Google Pay and Shop Pay. Gift vouchers are valid for 24 months from date of purchase. We cannot take orders by phone or email.
We reserve the right to withdraw or replace products online without notice. Prices, promotions and specifications are also subject to change without notice. We also reserve the right to refuse, limit or cancel orders made. We aim to ensure the prices shown are correct. If an error does occur, we will make every effort to contact you to confirm if you would like to proceed with the order at the correct price. Even where your payment is accepted by our systems, no contract shall exist until we have despatched the order.
We aim to deliver your order promptly but cannot accept liability for delay. We aim to process and despatch orders within 24 hours. All delivery is subject to availability. If we are unable to deliver for whatever reason, or we are informed of significant delays out with our control, we will contact you as soon as possible to advise of the delay and in extreme circumstances, arrange an alternative delivery, cancellation or refund. Delivery prices and times are dependent on the products, quantities and destination. Working days are Monday-Friday and exclude UK public holidays. Delivery lead times provided below are given as a guide only and we cannot accept liability for delays. We cannot deliver to the Channel Islands or Isle of Man.
- Lead time - 2-4 working days
- Under £100 - £4.95
- Over £100 - Free
- Lead time - 3-6 working days
- Under £100 - £4.95
- Over £100 - Free
Northern Ireland and Isles of Scilly
- Lead time - 4-7 working days
- Under £100 - £4.95
- Over £100 - Free
For delivery related to our Scottish Gin Subscription Service, the associated monthly/bi-monthly/quarterly cost includes delivery so these delivery charges do not apply to our Subscription Service. We process and despatch Subscription Service boxes at the end of each calendar month, which means boxes arrive within the first week of the following month.
Deliveries must be signed for by a person of 18 years or older. If our carriers are in any doubt about the age of the recipient on delivery, they will request ID. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.
If the recipient fails to accept the delivery or to respond to carrier cards, the delivery will be returned to us. It is the recipient’s responsibility to communicate to us and/or to our carrier if there are any known issues related to delivery. There may be a charge for re-delivery. We reserve the right to restrict deliveries or to withdraw services to individual addresses based on exceptional circumstances.
Delivery of goods will be recorded by the carrier. It is the responsibility of the recipient and/or customer to report goods damaged in transit. We cannot be held liable for any breakages once you have accepted and signed for your delivery. Customers accept responsibility for the safe storage and use of the products upon delivery. The Gin Cooperative is not liable for damage caused by customer mishandling.
It is the responsibility of the customer to enter the correct name and address of the recipient. If you wish to change the details once an order has been placed, please contact us as soon as possible. However, if the order has been despatched, the name and address of the recipient cannot be changed at this stage. Under these circumstances, where the incorrect information has been entered by the customer during the checkout process, the delivery will be attempted to the name and address provided. If the name and/or address is incorrect or does not exist, the package may be returned to us. A replacement order and delivery can only be processed and shipped if and when the original order is returned to us and you may be asked to pay for the second delivery. There is no guarantee that the original order will be returned to us and unfortunately we cannot be held liable for incorrect information entered at checkout by the customer, as ultimately the order has been fulfilled by The Gin Cooperative.
We always aim to deliver promptly but during busy periods, like Christmas, delays are inevitable due to increased volumes in the postal and carrier networks. Unfortunately this is out with our control. The lead times provided are not realistic during these busy periods and customers should add a minimum of 5 additional days lead time for delivery.
Returns, Refunds & Cancellations
If you wish to return merchandise goods only, they must be returned in their original packaging to: The Gin Cooperative, Mayfield, Oyne, Aberdeenshire, Scotland, AB52 6QT. Please note that return shipping will be paid by the customer except in cases where goods are faulty, in which case they will be reimbursed to the customer. Once the goods are received back and verified, a refund will be processed for the goods, minus applicable shipping costs, unless the return concerns faulty or damaged goods.
Regarding any food, beverage, drink or spirit goods, if there is a problem with your order, items are faulty, or you wish to return goods for any other reason, please contact us to discuss. We reserve the right to collect faulty products for inspection. This does not affect your statutory rights.
To cancel a Scottish Gin Subscription Service, this can simply be done by logging into your account, visiting the subscription page from your account dashboard and cancelling the relevant subscription.
The Gin Cooperative accepts no responsibility for content/materials that maybe incorrect on this website. The content on this website is provided for general information only. It is not intended to (and does not) amount to advice on which you should rely. Although we make reasonable efforts to update the information on our website, we make no representations, promises or guarantees that the content on our website is accurate, complete or up-to-date. We may update our website at any time. Despite our best efforts, some of the content on our website may be out of date at any given time, and we are under no obligation to update it. If you do notice something that is wrong please contact us and where appropriate the incorrect information will be amended as soon as reasonably possible.
Limitations of Liability
The Gin Cooperative will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to any content (including original content or content that has been supplied to The Gin Cooperative by a third party) that appears on this website that may lead to any loss or damage arising from the content found on this website. The Gin Cooperative will not be liable to any company, group, association, club or individual for loss of profits, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage including any harm arising from the content/materials on this website or the website itself.
Copyright & Intellectual Property
Our website uses a mixture of original content/materials created by The Gin Cooperative, content/materials we have been granted the right to use, and content/materials we have purchased and retain relevant licences for.
The Gin Cooperative is the sole owner of this website and retains exclusive copyright of the original content/materials created by The Gin Cooperative. All rights (including moral rights) are asserted and reserved.
This website refers to trademarked names, brands and may display their associated assets including logos and marketing images, all of which are protected by trade mark laws, copyright laws and treaties around the world. The Gin Cooperative don’t claim or assert any intellectual property over any brands and associated content/materials owned by others. All such rights are reserved to the asset owners. By continuing to use the website you acknowledge that such material is protected by applicable UK and International intellectual property laws and other laws.
You may not reproduce, copy, distribute, store or in any other fashion re-use material, including images and text, from this website unless otherwise indicated on the website or unless given express written permission to do so by The Gin Cooperative.
The Gin Cooperative will investigate and where required will proceed with legal action against those who infringe our intellectual property rights.